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Women of ibex celebrates 3rd anniversary of the inspiring and

WASHINGTON, July 11, 2024 (GLOBE NEWSWIRE) — ibex (NASDAQ: IBEX), a global leader in business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced the third anniversary of Capricorn Womenan employee group for female employees whose aim is to inspire, encourage and transform their careers.

The mission of Capricorn Women is to increase opportunities and create growth, advancement and success through education, coaching and peer-to-peer connection. The program fosters an environment that recognizes the value of women’s contributions inside and outside the company.

“I started Capricorn Women “We want to encourage and empower women in the company to develop their leadership skills and overcome barriers in the workplace,” said Julie Casteel, founder of Capricorn Women and Chief Strategic Accounts Officer and CMO of ibex. “I am proud that the initiatives of this program have had a positive impact on the careers of women at ibex over the past three years, from instilling professional and personal confidence to enabling them to pursue opportunities that advance their careers.”

Capricorn Women offers various engagements and activities for employees, including support groups, coaching and mentoring programs, networking events and more. The organization connects and inspires members to achieve their personal and professional goals while encouraging them to raise their voices. It advocates for diversity and inclusion and represents women across all ibex regions.

Capricorn Women recently hosted a session on “How to Manage Conflict in the Workplace” with well-known authors Karin Hurt and David Dye. The session, which was well attended and received excellent feedback, is just one example of Capricorn Women‘s efforts to provide coaching and mentoring tips to help women succeed in their careers.

Capricorn Women continues to grow and helps women at ibex connect, learn, improve their skills and leadership abilities, attract mentors and sponsors, and advance their careers,” said Tabana Jabeen, SVP Client Services, Strategic Accounts at ibex and Chair of Capricorn Women“Through our initiatives over the last three years, culminating in our Global Day on July 25,th and the introduction of dedicated Capricorn Women With our ambassadors in each region, we are ready to make an even greater impact on women across the Ibex region.”

About ibex

ibex delivers innovative business process outsourcing (BPO), intelligent digital marketing, online acquisition technology and end-to-end customer engagement solutions to help companies acquire, engage and retain valuable customers. Today, ibex operates a global CX delivery center model with over 30 operating facilities around the world, leveraging next-generation technologies to create superior customer experiences for many of the world’s leading companies in retail, e-commerce, healthcare, fintech, utilities and logistics.

ibex leverages its diverse global team of over 30,000 employees along with industry-leading technology, including the AI-powered ibex Wave iX solution suite, to manage nearly 200 million critical customer interactions, generating over $2.2 billion in customer revenue each year and creating a truly differentiated customer experience. For more information, visit our website at and contact us via LinkedIn.

Media contact:

Daniel Burris
[email protected]

A photo accompanying this announcement is available at

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